Privacy statement

010 Coding Collective B.V., Hofplein 20, 3032 AC Rotterdam, the Netherlands, is responsible for the personal data processed through this website. Send privacy questions to hello@010codingcollective.com or call +31 6 13 53 27 28.

We only process what we need to help you and to improve the website:

• What you send us: your name, email address, phone number, company name and message, when you fill in the contact form, email us, call or send a WhatsApp.
• How you use the website: which pages you view, where you click, your device and browser, and which link or ad brought you here.
• Client portal: if you are a client, the requests you submit through the portal.

We never ask for special categories of personal data, such as health or religion. Please leave those out of your messages too.

• Answering your question and preparing a quote. You ask us to, and it is needed to enter into or perform a contract.
• Doing client work under the contract we have with you.
• Measuring and improving the website, and seeing which channels bring visitors. We rely on our legitimate interest in a website that works.
• Stopping spam: every form message is checked automatically before it reaches us.

We do not sell your data and do not use it to make automated decisions about you.

The website uses a small number of cookies and local storage in your browser:

• gd_attr remembers which link or ad first brought you to the website. Kept for 90 days.
• gd_phone, gd_email and gd_whatsapp remember that you already tapped our phone number, email address or WhatsApp, so it is not counted twice. Kept for 1 day.
• PostHog, our analytics service, sets a cookie and uses local storage to recognise a visit as one visit.

PostHog also records sessions: how the page renders and where you scroll and click. What you type into form fields is not captured. We use these recordings to find bugs and confusing spots on the website.

We use no advertising cookies and no social media cookies. You can delete or block cookies at any time in your browser settings.

We work with a few service providers that process data only on our behalf:

• Hetzner hosts the website, in Germany.
• Growthdesk, our marketing partner, processes form messages and website statistics.
• PostHog provides the website statistics, within the EU.
• Anthropic checks form messages for spam automatically. This is a service based in the United States.
• Productive is our project management system, where client portal requests land.
• Google Fonts serves the website's typeface. Your browser connects to Google for it, which sees your IP address.

Where data is processed outside the European Economic Area, that happens under the safeguards the GDPR requires, such as the European Commission's standard contractual clauses. Beyond that, we only share data when the law requires us to.

We keep data no longer than the purpose we received it for requires. Messages and quote details are kept while we are in touch or working together. Data we must keep for the tax authorities, such as invoices, is kept for seven years. Cookies follow the periods listed above.

The website only works over an encrypted connection (https). Access to data is limited to the people who need it for their work.

You may view your data, have it corrected or have it deleted. You can also object to its use, have its use restricted, or request your data in a usable file. Email hello@010codingcollective.com; we respond within one month.

Not happy with how we handle your data? Let us know. You can also file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

When we change how we process data, we update this statement. The date at the top shows when that last happened.